Accessibility Statement

Our Commitment

LEV Wigs believes that every wholesale buyer, regardless of ability, should be able to browse our sheitel collections, read product specifications, and submit inquiries with ease. Accessibility is not an afterthought — it is part of how we build and maintain levwigs.com.

Furthermore, we recognize that our clients include sheitel store owners, salon professionals, and distributors who may rely on screen readers, keyboard navigation, or other assistive tools in their daily workflow. Our goal is to ensure those tools work reliably across every page of our website.

Standards We Follow

We aim to meet or exceed WCAG 2.1 Level AA success criteria as published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

Additionally, we reference the following standards in our development and review process:

• WCAG 2.1 — Web Content Accessibility Guidelines, Level AA conformance
• WAI-ARIA 1.2 — Accessible Rich Internet Applications for dynamic components
• Section 508 — United States federal accessibility requirements (where applicable)
• EN 301 549 — European standard for ICT accessibility (where applicable)

What We Have Done So Far

Our website incorporates the following accessibility features to support all visitors:

• Semantic HTML structure — proper heading hierarchy (h1 through h6), landmark regions, and list elements for screen reader navigation
• Alt text on all images — every product photo, icon, and decorative image includes descriptive alternative text for visitors using screen readers
• Keyboard navigability — all interactive elements (forms, buttons, links, FAQ accordions) are reachable and operable via keyboard alone
• Sufficient color contrast — text and interactive elements maintain a minimum contrast ratio of 4.5:1 against their backgrounds, meeting WCAG AA requirements
• Resizable text — page content remains readable and functional when text is enlarged up to 200% without loss of content or functionality
• Form labels and error messages — all form fields have visible labels, required field indicators, and clear error messages that assistive technologies can announce
• Consistent navigation — the site maintains a predictable navigation structure across all pages
• Reduced motion support — animations and transitions respect the prefers-reduced-motion system preference, providing a static experience for visitors who prefer it

Known Limitations

Despite our efforts, some areas of the website may not yet be fully accessible. We are actively working to address these:

• Third-party embedded content — some external widgets, maps, or media players may not fully conform to WCAG standards, as they are outside our direct control
• Legacy PDF documents — downloadable product specification sheets may not have complete tag structures for screen reader access
• Video content — product demonstration videos may not include closed captions or audio descriptions in all cases

If you encounter an accessibility barrier on any page of levwigs.com, please contact us using the details below. We take every report seriously and will work to provide the information you need in an accessible format.

Ongoing Efforts

Accessibility is a continuous process, not a one-time checkpoint. Our ongoing efforts include:

• Regular audits — we conduct periodic accessibility reviews using both automated tools and manual testing with assistive technologies
• Staff training — our content and development teams receive guidance on accessible content creation and coding practices
• Feedback integration — accessibility feedback from visitors is logged and prioritized in our development roadmap
• Vendor requirements — we encourage third-party service providers and plugin developers to meet WCAG 2.1 AA standards

How to Request Assistance

If you need help accessing any content on levwigs.com, or if you would like to report an accessibility issue, we welcome your feedback. We aim to respond to all accessibility inquiries within 24 hours and to propose a solution within 10 business days.

If you are a wholesale buyer using assistive technology and cannot complete an inquiry through our website, please email us directly and we will process your request manually.

Changes to This Statement

We may update this Accessibility Statement from time to time to reflect changes in our practices, technology, or applicable standards. The "Last updated" date at the top of this page indicates when the statement was most recently reviewed.

We encourage visitors to review this statement periodically for any changes.