The LEV Wigs privacy policy explains how we collect, use, and safeguard personal data when wholesale buyers visit levwigs.com, send an inquiry, request a quote, or place an order for custom sheitels and wigs.

LEV Wigs is a Qingdao, China based wholesale wig manufacturer serving sheitel boutiques, wig retailers, salons, and distributors worldwide. Because our work involves custom order details, shipping coordination, and business communication, we treat buyer information as confidential operational data.

By using levwigs.com, you agree to the terms of this notice. Therefore, please read it carefully to understand our practices regarding your personal data and your available privacy choices.

Information We Collect for LEV Wigs Buyers

We collect limited information needed to provide wholesale services, answer business questions, and improve the website experience:

Personal Information

  • Name and contact information (email address, phone number)
  • Company name and position (for wholesale customers)
  • Shipping and billing addresses
  • Payment information (processed securely through third-party payment providers)
  • Communication preferences and email subscriptions

Technical Information

  • IP address and browser type
  • Device information and operating system
  • Referring website and pages visited
  • Time spent on pages and click patterns

How We Use Buyer Information

Buyer information is used for specific business purposes connected to inquiries, orders, service quality, and legal compliance:

  • Order Processing: Process and fulfill your orders, including payment processing, shipping arrangements, and order tracking
  • Communication: Send order confirmations, shipping notifications, and respond to your inquiries
  • Customer Service: Provide support, address your concerns, and improve our services
  • Marketing: Send newsletters, product updates, and promotional offers (with your consent; you can opt out at any time)
  • Security: Detect and prevent fraud, unauthorized access, and other security threats
  • Analytics: Analyze usage patterns to improve our website and services
  • Legal Compliance: Comply with legal obligations and enforce our terms and conditions

Information Sharing

We do NOT sell your personal data. We respect your privacy and will never share, rent, or sell your information to third parties for marketing purposes.

However, we may share your information with trusted partners when it is necessary to provide requested services:

  • Shipping Carriers: DHL, FedEx, and other carriers to deliver your orders
  • Payment Processors: Secure payment gateways to process transactions
  • Service Providers: Website hosting, email services, and analytics tools
  • Legal Requirements: When required by law or to protect our rights

Note: Our third-party service providers are contractually obligated to protect your information and may only use it for specific purposes related to their services.

Data Security for Wholesale Orders

LEV Wigs uses practical security measures to protect buyer information during quote requests, sample orders, custom production discussions, and shipment coordination:

  • SSL/TLS encryption for all data transmission
  • Secure payment processing through PCI-compliant payment providers
  • Access controls and authentication systems to limit data access
  • Regular security audits and vulnerability assessments
  • Data backup and recovery procedures

Despite our best efforts, no method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Website Analytics

In addition, we use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Keep you logged in during your session
  • Track shopping cart contents
  • Analyze website traffic and user behavior
  • Provide personalized content and recommendations

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality and your user experience.

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Performance Cookies: Help us improve website performance
  • Functional Cookies: Remember your preferences and choices
  • Marketing Cookies: Track your activity to deliver relevant ads (with consent)

Your Privacy Rights

You may have the following rights regarding your personal data, depending on your location and applicable law:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal limitations)
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your data for marketing purposes
  • Withdrawal: Withdraw consent for cookies and marketing communications

To exercise these rights, contact us at info@levwigs.com. We will respond to your request within 30 days.

Third-Party Links and Privacy References

Our website may contain links to third-party websites, including payment processors, shipping carriers, and other service providers. We are not responsible for the privacy practices of these external sites.

We encourage you to review the privacy policies of any third-party websites you visit through our links. For additional background on data protection principles, you may review the European Commission data protection guidance. We do not control external sites and are not liable for their content or privacy practices.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will take immediate steps to delete it.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can address the issue.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy and comply with applicable data protection regulations. For example, cross-border order fulfillment may require limited contact and shipment details to move between your region, our Qingdao team, and logistics providers.

Changes to This Policy

We may update this privacy policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes, we will notify you by email or display a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

LEV Wigs Privacy Policy FAQ

How does the LEV Wigs privacy policy protect wholesale buyer inquiries?

LEV Wigs uses buyer inquiry data only to answer questions, prepare wholesale quotes, coordinate sample orders, and support approved business communication. As a result, inquiry details are handled as business information, not as data for resale to third-party marketers.

Can buyers request access, correction, or deletion of their data?

Yes. Buyers can contact info@levwigs.com to request access, correction, deletion, portability, marketing opt-out, or consent withdrawal where applicable law allows those rights. After receiving a request, we review the account or inquiry record and respond within a reasonable business timeframe.

Does LEV Wigs share data with logistics or payment providers?

Yes, but only when needed to deliver the requested service. For instance, shipping carriers may receive delivery details, secure payment providers may process transaction data, and hosting or email systems may support website and communication functions.

Contact Us

If you have any questions, concerns, or requests regarding this notice or our data practices, please contact us:

Email: info@levwigs.com

Privacy-Specific Inquiries: Please include "Privacy Inquiry" in the subject line for faster response.

Address: Qingdao, China

We take your privacy seriously and will respond to your inquiries as soon as possible, typically within 24 hours.