Worldwide Shipping for Your Kosher Sheitels

Shipping Overview

Shipping at a Glance

From our Qingdao workshop to your destination.

Ships from

Qingdao, China

Destinations

United States, Israel, United Kingdom, Canada, Australia, and more than 50 countries

Carrier partners

DHL, FedEx, and major international carriers

Included protection

Full tracking and transit insurance at no additional charge, for single sheitels and wholesale shipments

Explore Silk Top Sheitels and Lace Top Wigs, including band fall styles, all eligible for worldwide shipping.

Last updated: May 2026

Processing and Production

Order Processing and Production Time

Transit starts after your order leaves the workshop. This is how long each order type takes before handover to the carrier.

1. 01

   Ready-to-ship sheitels

   2-3 business days

   After order confirmation, each ready-to-ship sheitel passes a final quality inspection, styling verification, and protective packaging before it leaves the workshop.

2. 02

   Custom-made sheitels

   Usually 4-8 weeks

   Every custom order is produced to your specification, so production time depends on cap construction, hair length, density, and color. You receive progress updates throughout the process.

3. 03

   Wholesale orders

   10 or more pieces

   For wholesale orders of 10 or more pieces, scheduling and volume shipping discounts are arranged individually. Contact our wholesale team for a tailored quote and timeline.

Packaging and Tracking

Protected in the Box, Visible in Transit

Protective packaging

Every LEV sheitel travels in a purpose-built protective box designed for wig storage in transit, with a breathable wig cap, and secured on a form to prevent movement, tangling, or shape distortion. Wholesale orders are packed in reinforced cartons with protective material between each sheitel box, and custom packaging or private-label options are available for established wholesale partners.

Tracking and support

When your order ships, you receive a confirmation email with your tracking number and carrier information, so you can follow the package in real time on the carrier's official website. If a tracking issue or delivery concern comes up, contact our team at [email protected]; we respond within one business day.

Returns and Support

Address Changes, Damages, and Returns

If something goes wrong before or after delivery, these are the remedies that apply and the steps to take.

• Address changes, before dispatch only

  Address changes are possible only before your order ships. Contact us immediately at [email protected] with your order number and the updated address. Once a package enters the carrier network we cannot redirect it; you would arrange forwarding with the carrier directly.

• Damaged or incorrect deliveries

  If your LEV sheitel arrives damaged or does not match your order specifications, contact us within 7 days of delivery. We arrange the return shipment at our expense and either produce a replacement or issue a full refund.

• Custom-made sheitels

  Custom-made sheitels are non-refundable unless there is a manufacturing defect.

• Lost packages

  Every shipment includes transit insurance. If a package is lost in transit, we open a carrier investigation and file an insurance claim on your behalf. Once the claim is confirmed we issue a full refund of the order amount, and a replacement order is prioritized.

For full details, see the Return Policy page.